{"id":3632,"date":"2026-01-21T11:13:42","date_gmt":"2026-01-21T10:13:42","guid":{"rendered":"https:\/\/freelap-adria.com\/?page_id=3632"},"modified":"2026-02-04T12:40:50","modified_gmt":"2026-02-04T11:40:50","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/freelap-adria.com\/en\/cesto-postavljena-pitanja\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\u010cESTO POSTAVLJENA PITANJA ><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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SA\u017dETAK<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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GENERAL QUESTIONS<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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FREELAP DEVICES<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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CONFIGURATIONS<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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MYFREELAP<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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FDM<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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SMARTWATCHES<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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TROUBLESHOOTING<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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GENERAL QUESTIONS ABOUT FREELAP\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Where to buy Freelap products and what is the price? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To know the price of Freelap products in your currency, and to find your Freelap dealer, go to the contact page<\/a>.<\/b>
If there is no dealer in your country, please contact the head office (by email sales@freelap.ch \/ phone +41 32 861 52 42 \/ or via our social networks) and we will process your request as soon as possible .<\/p>\n

MyFreelap app is 100% FREE.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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For which sports can I use Freelap? Which products should i choose? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe offer timing systems specially adapted for track and field, skiing, biathlon, biking, motocross, speed skating, soccer and american football. However, Freelap technology is versatile and adapted to almost all sports for which speed matters.<\/b> For any questions about the use of the Freelap system for your sport and about the choice of Freelap products to use, do not hesitate to contact your dealer (find your dealer on the contact page<\/a>) or Freelap SA head office (by email sales@freelap.ch \/ phone +41 32 861 52 42 \/ or via social networks). We will be happy to answer all your questions and support you.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Is the Freelap system suitable for coaches or athletes who train alone? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For both !\u00a0<\/b>
For coaches:<\/b>\u00a0Ability to time several athletes simultaneously or in a row \u2013 live data and later consultations.
For athletes training alone:<\/b>\u00a0\u200b\u200bFreelap system is automatic, you don\u2019t need anyone else to get your times. Ability to use a smartwatch. Live data and later consultations (and ability to share the results with your coach!)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can i time several athletes simultaneously? Can i time easily a big group of athletes? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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YES !<\/strong> Thanks to MyFreelap app, you can easily time several athletes simultaneously, or in a row, and create your Teams<\/a> to manage your start lists.<\/p>\n

The \u201cRoster Timing Method\u201d lets you easily and quickly time a big group of athletes in a row (on 1 or 2 lanes). The data is associated with the athletes according to the order of passage mentioned in the start list. In this case athletes can use the same chip.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How long are my Freelap products guaranteed? How to contact after sales service? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Freelap products are guaranteed for 2 years.<\/b><\/p>

For after sales service, please contact your Freelap dealer,<\/b> or the head office (by email sales@freelap.ch \/ phone +41 32 861 52 42 \/ or via social networks).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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FREELAP PRODUCTS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Find all information about your Freelap device on its instruction for use<\/a>.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Where to find the instruction for use of my Freelap device? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tDownload the instruction for use of your Freelap devices from our page instructions for use<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What is the difference between the FxChip transponder and the FxChip BLE transponder? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2013 The FxChip is the radio transponder,<\/b> it does not have the Bluetooth function. It must be used in combination with the Relay Coach BLE. The FxChip sends the timing data via radio transmission to the Relay Coach BLE. Then, the Relay Coach BLE transmits the data via Bluetooth to your mobile device.<\/p>

\u2013 The FxChip BLE has the Bluetooth function<\/b>.\u00a0 Your FxChip BLE transponder directly transmits timing data via Bluetooth to your mobile device. (No Relay Coach BLE needed.)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where to find the chip ID? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The ID (2 letters \u2013 4 digits) is written is the front of the chip .<\/b>
If ID is not visible on the chip anymore, you can find it using Freelap Device Manager<\/a> (FDM) app.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the difference between the Tx Junior Pro transmitter and the Tx Track Pro transmitter? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The Tx Junior Pro and Tx Track Pro are both versatile transmitters which can be set up as a START, LAP or FINISH transmitter.<\/p>\n

The main difference is the detection field:<\/b><\/p>\n

\u2013 Tx Junior Pro: detection field of a radius of 1.5m
\n\u2013 Tx Track Pro: detection field of 3.5m on each side.
\n\u2013 The Tx Junior Pro is recommended for timing sports in which the athlete moves on foot and can pass fairly close to the transmitter<\/b> (such as track and field, agility and speed training etc \u2026).
\n\u2013 The Tx Track Pro is recommended for timing sports in which the athlete does not move on foot <\/b>(such as ski, MTB, etc\u2026).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to know the battery level of my Freelap device? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2022 For the FxChip BLE:<\/b> From the MyFreelap app, when you are receiving times, the app indicates the battery level of the chip (Unless if the battery is completely empty, in this case you won\u2019t receive anything because the chip is not detected at all \u2013 it doesn\u2019t flash when you put it into motion next to a transmitter turned on.). When the battery becomes low, the app sends you a notification.<\/p>

\u2022 For all the Freelap BLE devices (FxChip BLE, FxSwim, Relay Coach BLE, LED Display):<\/b> You can check the battery level using the Freelap Device Manager<\/a> app.<\/p>

\u2022 For all the Freelap devices:<\/b> Please check the instruction for use of your product<\/a> to know about low battery warnings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to change recharge \/ change the batteries of my Freelap device? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tPlease read the instruction for use of your Freelap device from our page instructions for use<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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CONFIGURATIONS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Find examples of configuration for your sport, as well as all the steps of use and instructions on our complete guide by sports<\/a>, and directly on MyFreelap app !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Where to place the transmitters? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Find examples of configuration for your sport (where to place your transmitters) on our complet guide by sports<\/a>, and directly on MyFreelap app thanks to the library of preset Exercises with tutorials.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Should I place my transmitters code LAP and FINISH 80cm after the desired distance ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2013 For flying start: NO<\/strong><\/p>

1 \/ Place your Tx Junior Pro transmitter code START on the ground on the start line, on the side of the track, less than 1.5m from the athlete\u2019s trajectory.
2 \/ Then, the same way, place your Tx Junior Pro code LAP at the desired distances to get intermediate times.
3 \/ Then, the same way, place your Tx Junior Pro code FINISH on the finish line.
\/!\\ For an optimal accuracy, take the start (start running) at least 5m before the START transmitter.<\/p>

\u2013 For start block: YES<\/strong><\/p>

1 \/ Place your START transmitter on the ground on the start line.
2 \/ Place your Tx Junior Pro transmitters code LAP and FINISH on the ground:
\u2013 on the side of the track, at less than 1.5m from the athlete\u2019s trajectory
\u2013 80cm AFTER the desired distance (because the transponder will detect the magnetic field of the transmitter 80cm before its actual position).<\/p>

> Check our Complete Track and Field Guide<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How many transmitters can I put on the track? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Maximum of 11 transmitters on your trajectory.<\/strong><\/p>

Of course, if you time several athletes on adjacent lanes you can place more transmitters on the track! Just verify that each transponder does not cross more than 11 transmitters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What should be the minimum distance \/ time between 2 transmitters? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMinimum 10 meters \/ 0,7 second<\/b> between 2 transmitters.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Is there a maximum length to respect between 2 transmitters? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNo !<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How and where to attach my chip? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFind how to attach your chip for your sport on our complete guide by sports<\/b><\/a> !\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Where to place my mobile device? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To ensure the perfect reception of the data, place your mobile device:<\/p>

\u2013 Between 10m and 50m after the FINISH transmitter<\/strong>
\u2013 At a height of 1 meter from the ground<\/strong> (in your hands keeping the hands low \/ or lay it on a 1m high support)
\/\/ If the athlete is using a smartwatch or is keeping his smartphone in his pocket: it\u2019s ok.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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When is the data transmitted? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYour timing data is transmitted and displayed instantly each time you cross a FINISH transmitter.<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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MYFREELAP\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Find all the information, key features and steps of use in our complete MyFreelap guide.<\/a>\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Is my smartphone \/ tablet \/ smartwatch compatible with MyFreelap ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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MyFreelap 7 is compatible with IOS and Android mobile devices (smartphones, tablets):<\/b>
\u2013 Minimum iOS version support from iOS 13.0<\/b>
\u2013 Minimum Android version support from OS version 7.0<\/b><\/p>

Otherwise you can use the MyFreelap legacy app: MyFreelap Legacy app is compatible with IOS and Android mobile devices (smartphones, tablets):
\u2013 Minimum iOS version support from iOS 13.0
\u2013 Minimum Android version support from OS version 6 (Marshmallow)<\/i><\/p>

\u00a0<\/p>

\u2022 Smartwatches compatible with MyFreelap Legacy app:
\u2013 Apple watch: Watch OS version \u2013 5.1 and greater
\u2013 Android Wear OS: Android wear version \u2013 2.0 and greater
\u2013 Samsung Gear: Wear version \u2013 3.0 and greater.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to install MyFreelap app and create an account? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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From your mobile device, go to your apps store, search \u201cMyFreelap\u201d in the search bar and click on \u201cInstall\u201d<\/b> \/ Or download it from our download page<\/a>.
Then open it and click on \u201cCreate an account\u201d.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to create a MyFreelap account from a computer? How to access your MyFreelap account from the Web? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To create an account, go to www.myfreelap.com<\/b><\/a>, click on \u201cCreate an account\u201d<\/b> and let\u2019s go !<\/p>\n

To access your MyFreelap account go to the Sign in<\/b><\/a> page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can i start a Workout from my MyFreelap Web account (from a computer)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No.<\/b> You can create a Workout from your web account on a computer, but to start receiving data you must use MyFreelap app on your mobile device.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Does the MyFreelap app work without Internet? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/b> Only the Bluetooth function is required for receiving your timing data. But, please note that you have to be connected to your account in online mode to use offline mode. So before to go to train, check on your MyFreelap app that you are connected to your MyFreelap account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to modify my profile, choose my language, log out or delete my account? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFrom your MyFreelap app, from the main bottom menu, click on hamburger icon<\/b> and then on \u201cMy Account\u201c.<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Where to access the General Settings? to choose the time \/ date format, speed unit, the separator for csv export and the default workout settings. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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From your MyFreelap app, from the main bottom menu, click on hamburger icon<\/b> and then on \u201cGeneral Settings\u201d.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to save my Freelap chips in MyFreelap? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFrom your MyFreelap app, from the main bottom menu, click on hamburger icon<\/b> and then on \u201cMy Freelap Chips<\/a>\u201c.<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Why and how to use \"Teams\" feature? How to time several athletes? How to create start lists? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Teams<\/a> section lets you create Teams, and so start lists<\/b>, to time several athletes.<\/p>

From the menu, click on . Create a Team. Then, when creating a new Workout, select the Team to use and manage the start list.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to invite a MyFreelap user to join my Team ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To invite a MyFreelap user to join your Team, you must add him as a member into your Team<\/b> either by entering his email address<\/b> or by adding him from the \u201cFrom known users\u201d section.<\/p>

> More info about Team\u00a0Invitations<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to start timing ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can start timing using the Quick Timing<\/a>, or using a Preset Exercise<\/a>. The Quick Timing button and the library of preset Exercises are available from the Dashboard. From the main bottom menu, click on home icon .<\/p>

\/!\\ You can start timing (receiving data) only from MyFreelap app<\/b> (not available from myfreelap.com web version).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the Quick Timing for ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The Quick Timing<\/a> button lets you start timing quickly with minimal setup and features.
From the Dashboard, click on \u201cQuick Timing\u201d.<\/p>

\u2022 Select the type of Freelap BLE device you use between \u201cFxChip BLE\u201d or \u201cRelay Coach BLE + FxChip\u201d
\u2022 Click on Start<\/p>

Using the Quick Timing you can access only the minimal features.
Features NOT available using Quick Timing:
\u2013 Set up a start List to be able to:
\u2013 Display athletes\u2019s Initial or First Name
\u2013 Receive only the data of the selected chips (and not all chips around you)
\u2013 Select Roster timing method
\u2013 Set Distances and get Speed data<\/p>

If you want to access all the features, select a preset Exercise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Why use preset Exercises ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The preset Exercises<\/a> let you start timing easily with full features, according to the need of the Exercise. Each Exercise is coming with detailed tutorials.
The list of the preset Exercises is accessible from the Dashboard. From the main bottom menu, click on home icon .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the difference between Standard timing and Roster timing? and how to use it ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2013 Standard timing<\/b> (the most used): 1 athlete = 1 chip. The data is associated to the athlete with the chip ID. Each Freelap chips have a unique ID that let\u2019s you time several athletes simultaneously, even on different tracks \/ exercises.<\/p>

\u2013 Roster timing<\/b> (mostly used by big teams training in a row respecting an order of passage): With Roster timing, you don\u2019t need to assign a unique chip to a unique athlete. Athletes can lend the chips to each other. Times are assigned to the corresponding athlete following the order of passage of the start list.<\/p>

> When using the Quick Timing, only the Standard timing is available.<\/p>

> The Roster timing method is available for some preset Exercises. Once you will have selected a preset Exercise, you will be able to choose your timing method from the Workout settings<\/a> steps.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tRoster Timing - Tutorial Video<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How to enable full screen mode? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFrom the Live screen<\/a> of the Workout, click on to open the full screen view.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How to stop a Workout? How to pause and resume a Workout? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFrom the Live screen of your Workout, click on at the top-right to stop data reception.\nTo resume the reception of the data, click on the Workout and then on .<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How to see the intermediate times? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Times are displayed in the data table of your Workout and the number of intermediate times is indicated next to it in parenthesis. Click on the time to see the details of the intermediate times.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to customize the display of the data ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To customize the data to display:<\/b> Click on to open the customization pop up. Then you can turn ON\/OFF the type of data<\/a> you want to display\/hide<\/b> using the switchers .<\/p>

Note:<\/b> Depending on the Exercises or on your Workout settings, some types of data<\/a> can be unavailable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to filter data by athlete? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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By default the app displays the data of all athletes, but you can choose to filter the data table to display the results of only 1 athlete. From the dropdown menu above the data table, select the athlete you want.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to sort the data ? (chronological, antichronological, ranking) <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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By default the data are sorted in Chronological order, but you can change for Antechronological or Ranking order (from the best time to the slowest time). From the dropdown menu above the data table, choose the sorting you want.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to delete time(s)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Press 3 seconds on a time to delete it.<\/b> You can select several times:
\u2013 Click on \u201cDelete selected\u201d to delete the selected times.
\u2013 Click on \u201cDelete all data\u201d to delete all the data of the Workout.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to export data to .csv or .pdf file? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2022 First, from your app, choose the data you want to display.<\/b> The app will export exactly the data which are displayed on the app. This way, for example, you can export only the data of 1 athlete if you want, choose to sort by ranking order, choose to display or not the time gaps etc.. by customizing the display of the data for this Workout.<\/p>

Then from your Workout click on .<\/b><\/p>

\u2022 You can choose between exporting<\/a> as:
\u2013 .PDF<\/b>
\u2013 .CSV file (spreadsheet).<\/b>
Just click on the button and the file will be downloaded on your device.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What can i do if i have troubles opening my .csv export file ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2022 Check that you have set the separator you need:<\/b> You manage this from the General settings > Csv separator. Usually \u201c,\u201d is used in Europe and \u201c;\u201d is used for other countries. If you have set the wrong separator, all the data will be displayed in 1 column. If so, change the separator settings and download your file again.<\/p>

\u2022 Depending on the settings of the spreadsheet you are using it can happen that the times are changed into date.<\/b> Most of the time it happens on Excel. To avoid this, please follow these steps to open your .csv file in Excel:
\u2013 Open a new empty Excel file
\u2013 Click on the \u201cData\u201d tab
\u2013 Click on \u201cFrom a txt\/csv file\u201d
\u2013 Select your csv file to open it<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to share a Workout to a MyFreelap user ? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To share<\/a> your Workout to other MyFreelap users:
From your Workout, click on and then click on \u201cShare to a MyFreelap user\u201d.<\/b><\/p>

\u2013 At the top you can see the list of users with whom the workout is already shared.<\/b> From here you can cancel a sharing too.<\/p>

Then the list of your \u201cKnown MyFreelap users\u201d<\/b> (MyFreelap users you already interacted with) is displayed.
\u2013 You can search for a user in the list using the search bar<\/b>
\u2013 Or filter by team<\/b> to display only the MyFreelap users which are part of a particular team.
> Check the users to select them and click on the \u201cShare\u201d button.<\/b><\/p>

Or You can find another MyFreelap user:
Click on the \u201cFind a MyFreelap user\u201d<\/b> button > enter his email > click on \u201cAdd\u201d to add it into your list > check his checkbox and click on the \u201cShare\u201d button.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to update MyFreelap app? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We recommend you to always update MyFreelap app to the latest version.<\/b>
\u2022 When a new update is available, you are notified on your MyFreelap account.
\u2022 To update MyFreelap app: go to the app store on your mobile device, search for \u201cMyFreelap\u201d and click on \u201cUpdate\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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FREELAP DEVICE MANAGER\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Find all the information, key features and steps of use in our complete Freelap Device Manager guide.<\/a> \n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Why to use FDM app (Freelap Device Manager)? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFreelap Device Manager (FDM) lets you view the info, set up and update your Freelap Bluetooth devices.<\/b>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How to install FDM app on my mobile device? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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From your mobile device, go to your app store, type \u201cFDM\u201d in the search bar and click on \u201cInstall\u201d<\/b> \/ Or Download it from one of these links :
\u2013 App Store<\/a>
\u2013 Google Play Store<\/a>
> Complete tutorial<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to install the FDM software on computer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In case of a major update<\/b> (device configured on a version lower than version n\u00b06), and only for Relay Coach BLE and LED Display devices<\/b>, it is recommended to use the FDM software on a computer to update the version of the device (the update of the Bluetooth version will have to be done via the FDM app on your smartphone).<\/p>

Freelap Device Manager (FDM) software is available for FREE download for Windows and Mac. From your computer, click on one of these links to download the software, then process the installation:<\/p>

For Windows : Freelap Device Manager \u2013 Windows<\/a>
For MAC : Freelap Device Manager \u2013 MAC<\/a><\/p>

> Complete tutorial<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How am i informed that a new update is available for my Freelap products? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We inform you of available updates and other news, on our Twitter account<\/a>, do not hesitate to follow us!
Also you are informed that a product can be updated upon the detection of the device via the FDM app.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to update my FxChip BLE \/ Relay Coach BLE \/ LED Display? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To update your Freelap products, you must use the Freelap Device Manager app.<\/b><\/p>

> Complete tutorial<\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to configure my FxChip BLE \/ FxSwim \/ Relay Coach BLE \/ LED Display? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can configure your Freelap BLE devices using the Freelap Device Manager (FDM) app.<\/b><\/p>

> Complete guide and configuration options for each of your Freelap products<\/b><\/a>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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SMARTWATCHES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Discover how to use MyFreelap on smartwatches on our complete guide. <\/a>\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

\/!\\ For the moment only the MyFreelap Legacy app is compatible with smartwatches.\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Can i use MyFreelap app from a smartwatch? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYes, you can receive your timing data live during your training on your smartwatch.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Which smartwatches are compatible? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Compatible smartwatches:<\/p>

\u2022 Apple watch: Watch OS version \u2013 5.1 and greater<\/p>

\u2022 Android Wear OS: Android wear version \u2013 2.0 and greater<\/p>

\u2022 Samsung Gear: Wear version \u2013 3.0 and greater.
Garmin and Fitbit watches are not compatible (Garmin using ANT+ technology and not Bluetooth, and Fitbit not allowing the use of external devices).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to use MyFreelap app on my smartwatch? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIt is really easy, check our complete tutorial.<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Can i use MyFreelap with earpieces? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes,<\/b> you just have to activate the sound during your training.<\/p>\n

Go to your MyFreelap app, then to the Workout in progress and click on the icon at the top left.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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TROUBLESHOOTING\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Checklist <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Please verify that :
\u2013 You are using the Freelap devices recommended your sport.
\u2013 You have the last version available of MyFreelap app
\u2013 MyFreelap app is opened on your mobile device and run in first plan (required on IOS)
\u2013 Bluetooth & Location are activated on your mobile device
\u2013 Your chip is correctly attached
\u2013 Transmitters are turned on, correctly placed, and set on the correct code
\u2013 You have 1 transmitter set to the code \u201cFINISH\u201d
\u2013 You cross max. 11 transmitters on your trajectory
\u2013 Transmitters are at least 0,7s (10m) apart
\u2013 You cross the detection zone of each transmitter
\u2013 You correctly place your mobile device: Between 5m and 50m after the FINISH transmitter, and at a height of 1 meter from the ground (in your hands keeping the hands low \/ or lay it on a 1m high support). (If you are using a smartwatch or keeping your smartphone in your pocket: it\u2019s ok).
\u2013 That your FxChip BLE \/ your Relay Coach BLE \/ your LED Display have the latest update available. To update it you have to use FDM (Freelap Device Manager) app.
\u2013 The batteries of your devices are not flat \u2013 recharge \/ change the batteries
\u2013 You are not close to a railway line (may causes interference)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
After changing the battery of my FxChip BLE, it doesn't work anymore \/ Chip ID has changed. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In some isolated cases, after changing the battery of your FxChip BLE, it can happen that the chip ID resets to the manufacturer ID: AA-0001. In this case the chip continue to work, but as the ID has changed you won\u2019t be able to collect data if you are still using the initial (and real) chip ID in MyFreelap app.
\nTo restore the initial chip ID please follow the steps indicated in this document: Restore chip ID<\/a> (takes approx. 2 minutes)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

\u010cESTO POSTAVLJENA PITANJA > SA\u017dETAK GENERAL QUESTIONS FREELAP DEVICES CONFIGURATIONS MYFREELAP FDM SMARTWATCHES TROUBLESHOOTING GENERAL QUESTIONS ABOUT FREELAP Where to buy Freelap products and what is the price? To know the price of Freelap products in your currency, and to find your Freelap dealer, go to the contact page.If there is no dealer in your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3632","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/pages\/3632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/comments?post=3632"}],"version-history":[{"count":271,"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/pages\/3632\/revisions"}],"predecessor-version":[{"id":5962,"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/pages\/3632\/revisions\/5962"}],"wp:attachment":[{"href":"https:\/\/freelap-adria.com\/en\/wp-json\/wp\/v2\/media?parent=3632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}